Contact Us
Before contacting us with a support question, please check the 'support rules'...
You can view the 'support rules'' by clicking here.
Contacting us by post or by email:
The information is held in an image for security reasons as there are "data collection engines" that "harvest" this type of information.
Contacting us by telephone, fax, SIP or Skype:
Within the UK you can usually call our Preston based 01772 978380 number, our fax number is 01772 978480.
If you are an international caller you should call +44 1772 978 380 and +44 1772 978 480 for our fax, if we have lots of calls from specific countries then we will try to buy local numbers for that country so that your can reduce your call costs.
If you want to call us from abroad using a local call you may be able to use SIPBroker (http://www.sipbroker.com/sipbroker/action/pstnNumbers), our SIP CODE is*350 followed by 30130227. You can use the table on the SIPBroker website to locate your local call access number.
3 ways to call us for free...
1. Call for free using VoipFone: * Recommended *
We use VoipFone for our phone system (our 05601 033404 number). If you also use VoipFone you can call the 05601 number for free.
It also looks like it is becoming a standard between VOIP, mobile and landline providers that 0560 calls are free or at least part of your "bundled" free minutes (but you should check with your provider).
We have tried various VOIP phone providers (Skype, etc) and VoipFone are by far the best in terms of call quality and reliability. If you would like to try VoipFone for free then click here: https://www.voipfone.co.uk/free.php?free=94958
If you do decide to use VoipFone then you can either use a SoftPhone (like Skype), a VOIP phone that may plug into your routers ports or a standard telephone if your router has VOIP built-in.
We recommend using a hardware SIP phone, but if you just want to try things out here is a link to a SoftPhone (X-Lite Softphone for windows):
http://www.voipfone.co.uk/Software/Voipfone_Setup.exe2. Call us for free using virtually any SIP based VOIP provider:
If you use a VOIP system that's not VoipFone, then you may also be able to call us free by calling your providers * number for VoipFone and then 30130227 (our VoipFone account number).
3. Call us for free using Skype:
If you would like to contact us for free using Skype, our Skype username is 'ComputingData'. If you look at the image below you will see our current Skype status.
See http://www.Skype.com for more information about Skype.
